Customer Support

Support

If you encounter any problems with our software, please let us know. Unlike some big companies out there, we really do care!
We try our best to help our customers as quickly as possible.

We always answer your support requests, so if you haven't recieved a reply from us it may have been blocked by your email service's spam filter.

1) Check in your Spam/Junk/Bulk folder/box to see if our reply is there.

2) If possible, adjust your spam filter to allow mail from all senders or add our domain (or support email address) to any list of approved senders you might have.
After this is done, please re-send your support request to us.

Email

Please email your support request here:

Compatibility Issues

If you are having trouble downloading/installing or running a piece of software from us, there's a chance your computer doesn't meet the program's minimum requirements.

In that case, there might be an older version that works better on your setup.
Go to the program's information page (if it's a game, look for it in the 'Games' drop-down menu) and scroll down to the download buttons. Below them, links to older versions (if any are available) can be found.